Privacy Notice

Genova Consulting

Last updated: Feb 2026

1. Who We Are

Genova Consulting is a business consultancy providing digital systems, automation, and website implementation services to small and medium-sized businesses.

Genova Consulting Limited
Registered in England and Wales
Company number: 16011061
Registered office: 16 The Croft, Euxton, Chorley, England, PR7 6LH

For the purposes of UK data protection law, Genova Consulting is the data controller of the personal data you provide to us.

If you have any questions about this notice, you can contact us at:

Email: Info@GenovaConsulting.co.uk

2. The Information We Collect

We may collect and process the following personal data:

Information you provide directly

Name
Email address
Telephone number
Company name
Information included in contact forms or emails
Project or business information relevant to your enquiry

Information collected automatically

When you visit our website, we may collect:

IP address
Browser type and version
Pages visited
Time and date of visit
Referring website

This is typically collected through standard website analytics tools.

3. How We Use Your Information

We use your personal data to:

Respond to enquiries
Provide consultancy services
Communicate about projects
Manage client relationships
Improve our website and services
Comply with legal obligations

We do not sell your personal data.

4. Lawful Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

Legitimate Interests: To respond to enquiries, provide services, and manage business relationships.

Contract: Where processing is necessary to perform a contract with you.

Legal Obligation: Where we are required to retain information for tax or regulatory purposes.

Consent: Where required, for example for certain types of marketing communication. You may withdraw consent at any time.

5. How We Store and Protect Your Data

We take reasonable technical and organisational measures to protect your data.

Your data may be stored securely using:

Business email systems
Cloud storage providers
CRM platforms
Website hosting providers

Where third-party providers are used, we ensure they comply with applicable data protection standards.

6. Sharing Your Information

We may share personal data with:

Professional advisers such as accountants or legal advisers
Technology providers who host or support our systems
Payment processors, if applicable

We do not share personal data for marketing by third parties.

7. International Transfers

Where we use service providers based outside the UK, we ensure appropriate safeguards are in place, such as:

UK-approved standard contractual clauses
Providers operating under recognised data protection frameworks

8. Data Retention

We retain personal data only for as long as necessary:

Enquiry data: up to 12–24 months if no contract is entered into
Client data: for the duration of the contract and for up to 6 years afterwards for legal and tax purposes

We periodically review and securely delete data that is no longer required.

9. Your Rights

Under UK data protection law, you have the right to:

Access your personal data
Request correction of inaccurate data
Request erasure of your data
Restrict or object to processing
Request transfer of your data
Withdraw consent where applicable

To exercise any of these rights, please contact us using the details above.

10. Cookies

Our website may use cookies to:

Enable core website functionality
Analyse website traffic
Improve user experience

You can control cookies through your browser settings.

11. Complaints

If you are unhappy with how we handle your data, you have the right to lodge a complaint with the Information Commissioner’s Office:

Information Commissioner’s Office
www.ico.org.uk

We would, however, welcome the opportunity to resolve any concerns directly.

12. Contact details

For questions about this Privacy Notice or how we handle personal data, please contact: